Frequently Asked Questions
Everything you need to know about our premium apparel and gear.
How long does shipping take?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international orders may take 10-14 business days depending on customs.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please visit our returns portal to start your claim.
How do I know which size to order?
We provide a detailed size chart on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Kruschiki Supply Company ships worldwide. Please note that international customers are responsible for any applicable customs duties or import taxes.
How should I care for my Kruschiki apparel?
To preserve the quality of the fabric and prints, we recommend machine washing cold with like colors and hanging to dry or tumble drying on low heat.
Can I change or cancel my order?
Once an order is placed, it is sent immediately to our fulfillment center. Please contact customer support within 1 hour of purchase if you need to make changes.